Nicolas Burquier is Chief Customer and Operations Officer for Pizza Hut-US where he leads the charge in delivering end-to-end customer experiences through delivery-focused operations and best-in-class restaurant technology. Nicolas began his Yum! career in 2005 as Operations Director for KFC France and was most recently the General Manager for KFC Canada before he came to Pizza Hut-US. At KFC Canada, Nicolas’ leadership on brand revitalization and operational excellence was a game changer for the brand turnaround and helped step-change results in the region. Nicolas is very well known for his positive energy and passion for building people capability and culture, and he has built strong and respect-based relationships throughout all of Yum!
Originally from France, Nicolas began his career in Paris working for Quick, Elior and Center Parcs before joining Yum! Brands. Nicolas received his Executive MBA from ESSEC Business School & Cornell University and later participated in the Executive Development Program at The Wharton School at the University of Pennsylvania. Nicolas currently lives in Dallas with his wife Florence and two children, Benjamin and Juliette.