Live Blog: Pizza Hut Community Health & Safety

Posted: 3/23/20
Pizza Hut Expanding Team to Serve America Through Contactless Delivery, Carryout, and Curbside Pickup
– Hiring for more than 30,000 open positions currently available nationwide –
– Company expediting onboarding process to have new drivers trained and on the road in 5 hours – 

Now more than ever, restaurants have an important role in feeding families and those looking for safe, fast, and reliable food from brands they can trust. As the largest pizza brand in the U.S. by store count, Pizza Hut is committed to doing its part. The company is hiring and putting new procedures in place—and doubling down on others—to meet the changing demands of customers during this critical time. Read the full release HERE.
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Posted: 3/19/20
Serving our Community
From our Hut to yours, we remain committed to the communities we serve. Here are just a few of the ways we’re providing helpful resources—and of course, pizza—to the communities we serve, during this time. This post will be updated regularly.

  • First Book – To date, we’ve already helped send 35,000+ books to communities in need. If you’re looking for additional books and learning resources for the kids you serve, click here.
  • BOOK IT! – We’re providing free educational materials and resources for parents, available now at bookitprogram.com.
  • Harvest – With the support of our longtime food recovery partner, Food Donation Connection (FDC), we’re donating food from participating Pizza Hut restaurants to those in need. Learn more here.

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Posted: 3/19/20
Pizza Hut Instagram

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Posted: 3/18/20
PIZZA HUT CONTACTLESS DELIVERY

Pizza Hut is now offering customers contactless delivery. Here’s how it works…

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Posted: 3/16/20
A MESSAGE REGARDING STATE-MANDATED BAR & RESTAURANT CLOSURES: PIZZA HUT DELIVERY AND CARRYOUT REMAIN AVAILABLE

Just as we said last week, we’re committed to making every customer experience safe. And as you’ve likely read, new mandates in many states are requiring that bars and restaurants in your communities temporarily close. These mandates vary across the country and we are closely monitoring and complying with local and state mandates.

But, it’s important you know that while Pizza Hut’s dining rooms will close in states where it’s mandated, we’re still here and ready to serve you the pizza you love, whether it’s picked up for carryout or delivered hot to your doorstep.  

Contactless delivery is one of the many ways that we’re working to help provide you—and our employees—the safest experience possible. No matter your location, if you want a more contactless option and prefer your pizza left at the door upon delivery, no problem. Just tell us in the special instructions section as you’re placing your order on PizzaHut.com or the Pizza Hut app.

Thank you,

Your Friends at Pizza Hut

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Posted: 3/13/20
A MESSAGE FROM PIZZA HUT U.S. PRESIDENT KEVIN HOCHMAN: WHAT WE’RE DOING TO KEEP CUSTOMERS AND EMPLOYEES SAFE

There’s been no shortage of news and updates regarding COVID-19 in recent days, and we are actively monitoring and following the guidelines provided by the World Health Organization and CDC, as well as the state and local health authorities of the communities we serve. I wanted to share the additional actions that we’re taking to ensure a safe environment when you visit one of our 7,000+ Pizza Hut restaurants in the U.S.

Most immediately, we’ve increased the frequency of our already strict cleaning procedures at high touch point areas in our restaurants like door handles, front counters, seating areas, and where applicable, buffet and salad bar areas. We’ve also enhanced hand hygiene, cleaning and sanitizing procedures, and reemphasized the importance of our brand health standards and protocols.  

We’re committed to making every customer experience safe—and we’re ready to serve you the pizza you love, whether it’s eaten at our restaurant, picked up for carryout, or delivered hot to your doorstep. Pizza Hut has a decades-long history of safe and reliable delivery—from our kitchen to your home—and we’re preparing our team of 42,000 Pizza Hut-dedicated drivers for an increased demand in online ordering and delivery service.

Pizza Hut has been delivering pizzas for decades and we’ll evolve with this situation, too. We’ve added new procedures for contactless delivery. No matter your location, if you want a more contactless option and prefer your pizza left at the door upon delivery, no problem. Just tell us in the special instructions section as you’re placing your order. We’re also reemphasizing cleanliness and hygiene protocols with our drivers, including our longstanding policy of regularly disinfecting delivery bags.

The health and wellbeing of our employees is also a huge priority for our brand. Over the last several weeks, we have provided ongoing guidance and information on how our team members can best keep themselves and their families healthy. Should one of our restaurant team members become directly exposed to or diagnosed with a confirmed case of COVID-19, the affected employees will be required to self-quarantine. We’ll work with local health authorities, thoroughly clean and sanitize the restaurant, and if an employee is confirmed, close the restaurant until it is safe to reopen. And we’ll be paying employees at our company-owned restaurants who are required to self-quarantine, or who work at a restaurant that is closed due to COVID-19 related issues, for their scheduled or regularly scheduled hours.

We have a plan in place and a team that is constantly monitoring the latest updates on what is no doubt a very dynamic and fluid situation. We’ll continue to stay vigilant and update our plan and procedures as necessary. And we’ll certainly keep you updated as we go.

Family has been at the center of the Pizza Hut brand from the beginning—60+ years ago—and I want to assure you we’re taking every precautionary measure to protect you and yours. Thank you for your patience and trust as we navigate this together—and please stay safe out there.

Kevin Hochman
President, Pizza Hut U.S.

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